DELIVERY & RETURNS

Greece

Shipments take between 1-3 working days.

EU

Shipments take between 2-4 working days.

Worldwide

Shipments take between 5-7 working days.

Returns

Jade V. tales has an easy return policy, for carefree shopping.

We accept all returns within 7 days, counting from the day you receive your order.

Returned items must be in their original condition including their tags and must be unwashed, unworn and unaltered in any way.

Return costs are not covered by Jade V. tales.

We kindly advise you to return your parcel using a track and trace code.

If parcels get lost during transport without having a track and trace code, Jade V. tales is not responsible for a reimbursement.

Returns from Greece

To return items please follow these steps:

Place the item(s) you would like to return back in the box you received them in or any other solid carton box.

Close the box securely.

Place the return label on your package.

Reimbursement

You will receive a refund after we have received the goods according to the above steps.

Your refund will be credited to the original purchaser’s payment method, within 5-10 days after we’ve received your package.

During sale periods, this might take longer.

For sales items we do only changes not refund.

Shipping costs for Greece: 

€ 3,5 shipping costs for orders up to €150

€ 5 cash on delivery

Free Shipping on all orders above €150 for Greece

Shipping costs EU: 

€ 15 shipping

Shipping costs worldwide: 

€ 15 shipping